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Got a question? Check here before contacting us

FREQUENTLY ASKED QUESTIONS

  • How old do I have to be?
    You have to be at least 18 years of age or older.
  • When are your commissions open?
    The home page should say when the next opening is! We typically open 1-2 times per year
  • How do I order a costume?
    Keep an eye out on our social media (Instagram, Twitter & Telegram) for when we open for slots! There will be a google form link with commission information that you can fill out.
  • What are your prices?
    Prices can be found on PRICES
  • How do I get a quote?
    You can visit our Getting a quote page for information about quotes!
  • Do I need concept art?
    We require clear front, back, and side views of the character. If the client intends to provide an updated reference sheet post-approval, it is acceptable, but the design should remain unchanged. Any significant alterations in the updated version will result in additional charges for the extra work required to craft the costume. The pricing may vary accordingly. Please note that we do not work based on descriptions or photographs alone; a reference sheet is essential. For those opting for an artistic liberty fursuit, this requirement does not apply. In such cases, we will only need the colors you wish for us to work with. • Ai-generated and VR avatar references are not acceptable • You will need to provide a clean, SFW 3 view reference sheet of the character in order to commission us, All references need to provide the following: ​ • All colors need to be flat. No shading or gradients • All markings and colors must be clean and readable • Reference sheet must be high-quality PNG and not pixelated • Important details such as pawpads, tongue, teeth, claws, inside of ears need to be present
  • Can I order just a tail/hands/body?
    We do not take part commissions. Occasionally we make spare parts for existing clients but typically we don't offer these to the general public.
  • Are you open to try different/exotic animals?
    Yes! Absolutely! Do keep in mind, we are most experienced in canines & felines, but are willing to try something new!
  • I need my suit done by a certain date, is that possible?
    It highly depends on the date, but we don't work with deadlines to avoid unnecessary stress or burnout.
  • Will I need to send you shoes for feet paws?
    No, we only need your shoe size. We make our feet paws on crocs. ​
  • Can I change my design after I already paid the deposit?
    Only if we haven't started your commission or we haven't gotten far with it. If you wish to completely change or redesign the character you are commissioning, please message us as soon as possible! Fees for new fur (if new colors are needed) will be discussed as well as design fees. If you change your design in the middle of the making process, we will not make changes and will work with the original design. Please be sure that what you are commissioning is the final version.
  • How long will my order take to complete?
    The completion time for a costume can vary from a couple of months to a year, depending mainly on our current queue and life circumstances. We kindly ask for your patience during this period, as fursuit-making is not our sole occupation.
  • Is there a way I can get a free suit?
    No.
  • What are your payment steps/ what forms of payment do you take?
    We require a 30% non-refundable deposit and then €250 minimum per month.
  • My suit arrived with some mistakes in it. Can i send it back for repairs?
    Yes! We have a 90 day warranty on each new suit, all you have to pay is shipping.
  • Will I need a Duct tape dummy? / What is a DTD?
    Yes, you will need to send in a DTD only if you are ordering a fullsuit. We will also need your shoe size and the circumference around your head. More info on DTDs
  • Do you make movable jaws or electronics?
    No to both!
  • Will you create suits for Adult Content?
    No. I have nothing against people who chose to make this type of content, I'm just personally not comfortable with crafting it
  • Can you make a fursuit in another maker's style?
    Nope. If you want it done in their style go commission them
  • Can you make just a headbase/ can you fur a headbase i already have?
    No to both! We make each fursuit from scratch and don't offer parts/ headbase commissions.
  • Where do you get your supplies?
    We get our supplies from a wide variety of websites. Main ones being Big Z and HowlFabrics. We would highly advise you to check out Fursuitmaterials.com to find the products you are looking for.
  • What materials do you use in your costumes?
    We use faux fur, upholstery foam, hot glue, and minky or fleece for the main part. Eyes and teeth are 3D printed as well as earrings and or other accessories.
  • Do you work arround pets?
    We have an outdoor dog and a cat that frequently visits the shop. Please keep in mind any allergies that you may have since we can't guarantee that some items or materials haven't been in contact with our cat.
  • Do glasses fit in your suits?
    We try our best to make extra room for glasses, but can't promise that they will fit comfortably.
  • Shipping
    We ship internationally. Shipping varies heavily depending on where you live We're located in Croatia and ship with Croatian Post.
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